[Intro][Alternating Male and Female Spoken Vocals over a ringing phone and one distorted guitar chord]

[Male Lead: Ben]
"Help desk, Ben speaking. What seems to be wrong?"

[Female Lead: GREH-ta]
"The hallway has no lights, and the front door is gone."

[Male Lead: Ben]
"Have you tried restarting it?"

[Female Lead: GREH-ta]
"Restarting the hall?"

[Chorus][Female and Male Duet]

The building is also down,
Not the cloud, not half the town.
Red lights blink from roof to ground,
The building is also down.
Raise the ticket, pass it around:
The building is also down.

[Verse 1][Male Lead Vocal]

Ben has fifteen "Cannot log in" tickets in his queue,
But seven mean the doorway will not let the workers through.
Accounting asks if I-T can repair a ceiling crack,
Someone wants a software patch to make the toilet act.
His dashboard glows with tidy rows of green,
While people stack up where the lobby should have been.

[Pre-Chorus][Alternating Female and Male Vocals]

[Male Lead: Ben]
"My queue says every service is okay."

[Female Lead: GREH-ta]
"My boots say something leaked along the way."

[Duet]
Two teams, one mess, blame going around,
Something under both of us has come unwound.

[Chorus][Female and Male Duet]

The building is also down,
Not the cloud, not half the town.
Red lights blink from roof to ground,
The building is also down.
Raise the ticket, pass it around:
The building is also down.

[Verse 2][Female Lead Vocal]

The printer hums, the payroll page is on,
But nobody from parking can get past floor one.
The kitchen faucet coughs a rust-brown stream,
Victor emails: "Operational Excellence Theme."
GREH-ta circles heat, bad air, and pounding sound,
Then writes across the screen: "Send Facilities now."

[Instrumental Break][Hammond organ and guitar trade short phrases while gang vocals chant "doors, ducts, drains"]

[Bridge][Alternating Female and Male Vocals]

[Male Lead: Ben]
"I can clear the queue."

[Female Lead: GREH-ta]
"That will not clear the drain."

[Male Lead: Ben]
"The status page is green."

[Female Lead: GREH-ta]
"Then why is your desk in rain?"

[Breakdown][Alternating Female and Male Vocals]

[Male Lead]
Network? Up. Power? For now.

[Female Lead]
Access? Red. Airflow? Going down.

[Duet]
Management?

[Gang Vocals]
Not around!

[Final Chorus][Female and Male Duet with Gang Vocals]

The building is also down,
Heat and hardware share the ground.
When the floor begins to drown,
No perfect system stays around.
Sound the warning through the town:
The building is also down.

[Outro][Female and Male Duet over the slowing buzzer riff]

Another badge refuses green.
Another bucket joins the scene.
GREH-ta kills the ringing sound:
"Yes, we know. The building's down."